1. Introduction
GRS Electrical Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, GRS.asia. This policy is in compliance with Thailand’s Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).
2. Collection of Your Information
We may collect personal information from you in a variety of ways, including:
Directly from you: When you fill out a contact form, request a quote, or otherwise communicate with us through the Website, we may collect your name, email address, phone number, and any other information you choose to provide.
Automatically: When you visit our Website, we may automatically collect certain information about your device and browsing actions, such as your IP address, browser type, and operating system. This is statistical data and does not identify any individual.
3. Use of Your Information
We use the information we collect for various purposes, including to:
- Respond to your inquiries and fulfill your requests for services.
- Send you quotations, invoices, and other transactional communications.
- Improve our Website and services.
- Send you marketing and promotional materials, if you have opted in to receive them.
- Comply with legal and regulatory obligations.
4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
5. Data Security
We have implemented appropriate technical and organizational security measures to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
6. Data Retention
We will only retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
Under the PDPA, you have the following rights regarding your personal data:
- The right to be informed about the collection, use, and disclosure of your personal data.
- The right to access your personal data.
- The right to rectify inaccurate personal data.
- The right to erase your personal data.
- The right to restrict the processing of your personal data.
- The right to data portability.
- The right to object to the processing of your personal data.
- The right to withdraw consent at any time.
- To exercise any of these rights, please contact us using the contact information provided on our Website.
8. Cookies
Our Website may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us through the contact information provided on our Website.